This department focuses on:
- Collecting royalties – Collect revenue from music users, broadcasters, and other institutions using copyrighted works.
- Distributing royalties – Ensuring that collected royalties are fairly distributed to authors, composers, musicians, and other copyright holders.
- Monitoring usage of works – Tracking how copyrighted materials are used in media, public spaces, and digital platforms to ensure compliance.
- Handling complaints – Addressing issues from members regarding missing or incorrect royalty distributions.